Our Code of Conduct

This code of conduct outlines the expectations all staff placed by Education 365

In addition, when you are placed in an establishment you should find out as soon as possible whether there is a specific code of conduct that you should follow.

The code of conduct for all staff placed by Education 365 is as follows:
  • Treat all children and young people with respect.
  • Provide an example of good conduct that you wish others to follow.
  • Ensure that whenever possible there is more than one adult present during activities with children and young people, or at least that you are within sight or hearing of others.
  • Alert a colleague if it is strictly necessary to speak to a child on their own. This should not be in a secluded area of the school, and you should ensure visual access and/or an open door.
  • A ‘no touch’ approach is impractical for most staff and may be appropriate in some circumstances. When physical contact is made, this should be in response to their needs at the time, of limited duration and appropriate given their age, gender, stage of development, ethnicity and background.
  • Be aware that physical contact with a child or young person may be misinterpreted.
  • Adults should never touch a child in any way that could be considered indecent, nor indulge in horseplay, tickling or fun fights.
  • If you have to intervene in a fight to prevent harm, you should use the minimum force possible. Avoid contact with bare skin, or any areas that could be considered erogenous.
  • If physical contact is necessary (e.g. to demonstrate a piece of equipment or racket stroke) the pupil should be informed in advance, and if they say ‘no’ or indicate discomfort this must be respected.
  • Recognise that special caution is required in moments when you are discussing sensitive issues with children or young people. You may wish to take guidance from a senior member of staff in these situations.
  • Any sexual behaviour by a member of staff with or towards a child is inappropriate and illegal. It is a criminal offence for any person in a position of trust to engage in sexual activity with a child under 18.
  • Under no circumstances should adults in schools access inappropriate or indecent images.
  • If you think a pupil may be infatuated with you, speak to a senior colleague as soon as possible so that appropriate action can be taken.
  • Respect a child’s right to personal privacy. If a child requires assistance with intimate care (e.g. help with toileting) staff should ensure another appropriate adult is in the vicinity and is aware of the task to be undertaken.
  • Confidential information about a child should never be disclosed without good reason, or used to intimidate or embarrass the pupil.
  • Staff should ensure they are dressed decently, safely and appropriately for the tasks they undertake.
  • You should not accept gifts from children or parents. Occasionally children or parents may give tokens of appreciation (for example at Christmas). These may be accepted if they are not of significant value.
  • You should not seek to establish or establish social contact with any pupil. This includes not giving out personal details such as your address, phone number or email.
  • Wherever possible, transport should not be undertaken in private vehicles. There should be at least one adult additional to the driver to act as an escort.
  • You should challenge unacceptable behaviour by another member of staff and bring this to the immediate attention of the designated senior person, or another senior manager.

Sources: Guidance for Safe Working Practice for the Protection of Children and Staff in Education Settings, IRSC 2005 Stopcheck, (second edition) NSPCC, July 2007

Don’t just take our word for it, take a look at what our schools say about us

Hesham is an outstanding agent. He has a clear understanding of our school, and we have appreciated the time he has taken to visit us and get to know our provision. He works hard to provide us with the right candidates when we have vacancies, and he is proactive in supporting us with current members of staff. Hesham's personal qualities include outstanding communication skills and a commitment to forming highly effective, trust-based working relationships. Hesham is a fantastic ambassador for Education 365 and we love working with him.
Mrs Emily Leonard - Headteacher, Whatley Campus
I have worked with Education 365 for many years and I am always very happy with the quality of service and the suitability of the teachers provided. Education 365 is always our preferred recruitment agency as we find them to be a reliable, trustworthy and honest company. I have found that unlike some agencies, Education 365 do not waste time putting forward unsuitable candidates and take the time to really understand both the school and the vacancy. I would recommend Education 365 as a recruitment partner to any school that wants to source strong teachers.
Julia Waters - Headteacher at Ursuline High School
Education 365 have always worked hard to provide the best candidates for our school and its requirements. They have built a good working relationship with members of staff at the school and can always be relied on to provide temporary and long term staffing requests.
Office Manager – The Misbourne School
They took the time to meet us at Oaklands Primary to really understand our needs and what we are looking for in supply teachers. We have received some great teachers and the team a Education 365 has been available both early and late, 7 days a week. Truly is Education 365!
Headteacher: Oaklands Primary School
Since working with Education 365 they have supplied us with quality teaching staff on a daily, long term and permanent basis. I would have no hesitation in recommending Education 365 to any School or Academy looking for an honest and reliable service.
Vice Principal: The Oxford Academy
We have used Education 365 for some time now and have always found them willing and able to meet our needs, whether for known, planned absence and for unknown daily cover. It is useful to the school and to the supply teacher to establish a relationship over time so that returning supply staff know our students, our systems and expectations as this ensures a worthwhile experience for all those involved.
Cover Manager: The Aylward Academy
Since using Education 365, I have received a polite, attentive and reliable service for our supply demands. The Education 365 team make sure that our particular requirements are met and that their consultants understand our expectations. Many thanks to Education 365 for sending our school outstanding teachers and I would recommend this agency to any other school that has Permanent, Long Term vacancies or day-to-day supply.
Cover Manager: Oasis Academy